Airtel — G3 - prepaid

Address:Kolkata, West Bengal, 91-033

Our Mob No. - [protected] and when we purchase pre-paid G3 service for 28 days against Rs. 153 /, you send message duly for 28 days" service.But within 21 days you send messages showing my service will expire in 21 days instead of 28days, though our original purchase says we have 28 days validity and you stop service in 21 days. This is highly irregular and we have failed to attend Hospital service and other jobs .Again we have purchased 28 days service and we are not sure what you will give. We are facing 25% money loss directly and other problems having much value.We have ill people at home.
Dhurjati Ray, Anirban Pal
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Dear Dhurjati,

This is with reference to your post dated 15 February 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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