Airtel — misleading information about unlimited calling

Bansh Patel

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I just ported my mobile from other service provider to Airtel with unlimited calling pack of 495 Rs for 84 days. One day I tried to call somewhere for tracking my policy details. Suddenly airtel deducted 1rs/ minute money from my account and call automatically disconnected.

I talked to airtel customer care and they said that unlimited calling means you need to call only on mobile and landline numbers. Apart of these numbers, you have to pay standard charges. This means, I have to recharge my mobile again and again to talk to numbers other than landline and mobile. Airtel is totally misleading consumers in the name of 'unlimited pack'

This is completely misleading information regarding pack 'unlimited calling for 84 days'. However my previous service provider allowed me to call anywhere within India with this same unlimited pack.

I strongly NOT recommend anyone to switch to Airtel like I did. Surely I will switch back to some other service provide from Airtel after 90 days. Please please NO to AIRTEL.

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Airtel customer support has been notified about the posted complaint.