Airtel — No indoor connectivity

Address:Kanchipuram, Tamil Nadu, 603103
Website:www.airtel.in

Hi, My mobile No. is [protected] and I am a resident of Padur (Near Kelambakkam). My connection is post paid & so called platinum by Airtel. The indoor connectivity at my residence is pathetic...absolutely zero. I have to be connected to my company & customers 24 X 7 and with such poor connectivity, I am bound to lose my name. I do not know why my number is graded as platinum by Airtel...probably because the bill amounts are fat & they earn a lot by providing substandard service. I have complained atleast 4 to 5 time so far (in fact by writing mails) but Airtel has no concrete answer/solution & they themselves are guessing what to do. I am still hoping the resolve the problem.
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Dear Customer,

This is with reference to your post dated 28 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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