Airtel — No internet connectivity

Address:Ernakulam, Kerala

Hello, I have been using Airtel for 4 to 5 years. But over past 3 or 4 months i am unable to access internet in day time. This issue is more from 12:00 hrs to 18:00 hrs every day. I have called and complained to customer service but no concrete solution has been provided so far. I am not the only one who is facing this issue. I am talking for a whole group of people around here. Thanks Aravind N [protected]
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Hello,
Thanks for the response. As informed, I was contacted by a customer service executive who asked me the details of the issue. I told all the details and the next day i was told the issue was resolved which i was happy to know.But the very next day, issue has reappeared and i am still unable to access internet in day time, Please could you inform me on the status of the issue..
Hi
I am also facing the same issue as mentioned by Aravind. Most of the days in the morning by 10 am my 3G connectivity will be lost and will connect back only by night. Its really sad that we are paying for 3G services and we are not able to access internet when we need it. Please do the needful .
Dear Arvind,

This is with reference to your post dated 10 June 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Rakesh,

Issue is still present and i have mailed to the above mentioned Email ID and i have not yet received a reply.


Please suggest a solution


Thanks
Aravind N

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