[Resolved]  Airtel — No. Not activated about 24 hours completed

Address:New Delhi, Delhi, 121010

I have request to port out my no. from Vodafone to Airtel to get better services, one of Airtel DSA take my request and provide me a SIM of Rs 250/- and take all required documents for same. From yesterday 02-03-16 night 12.00 Am it has ported to Airtel and my earlier Vodafone no. de-activated. I have put Airtel SIM in my mobile but it was not working, next day 03.03.16 morning 10:30 AM called to same DSA about the same he said that SIM was faulty and he is sending his field boy with new SIM by 12:00 PM, but he did not come. I again called him, he says that he is on the way and give his no. to me but when I called his field boy, he denied to have SIM for me. I again called to DSA then he said other boy is coming to give SIM but no-body has come till 3:00 PM then again I called to DSA then he said to me to go Airtel Service Centre to issue new SIM, then I visit to Airtel Service Centre (Sec-37 Faridabad) and take new SIM and again pay Rs 25 at 04:30 PM and DSA person said that it will activated till 7: 00 PM but it has not activated then I again called to them but they will not picking my phone and also not responding on my SMS his senior also not picking my phone. My phone has not working from last 20 hours. I am feeling like cheated and I am mantely disturb.
Was this information helpful?
No (0)
Yes (0)
Jan 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2016
Airtel Customer Care's response
Dear Amardeep,

This is with reference to your post dated 3 March 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Dear Amardeep,

This is with reference to your post dated 3 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information