Airtel — online purchase

Urvashiarora

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110034
Website:	Mail

I made a purchase from airtel online store of i phone 8 on 7th may 2018 and i did a payment of 9500/ which was immediately credited to airtel and as per airtel in 5-6 days but till date on 25th may 18 no phone is delivered
Since 15th may 2018 i have made complaint to appellate and nodal officer of airtel but no resolution has been done.
They are neither refunding my money nor they are able to do the resolution
They have torchered and harassed me mentally. I have to call daily to know the satus but no cal and no resolution from there end

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Airtel customer support has been notified about the posted complaint.