[Resolved] Airtel — Postpaid bill[protected] | |||||
In my airtel bill for the period: 26-Feb-2017 to 25-Mar-2017 bill no:[protected], it was showing i send international sms to the number:[protected], 7 times. Details below: 21/MAR/2017 20:27:[protected] 21/MAR/2017 21:41:[protected] 21/MAR/2017 22:12:[protected] 21/MAR/2017 22:42:[protected] 21/MAR/2017 23:13:[protected] 21/MAR/2017 23:43:[protected] 23/MAR/2017 18:51:[protected] But I haven't send any sms to that number and I have no idea about that number. When I checked online the same number found for fraund in vodafne too. I guess its a fraud from the company. They have charged 35 rs for that 5rs per sms. I want this to be solved. Was this information helpful? | |||||
Apr 3, 2017 Complaint marked as Resolved This was an iphone regarding problem. Airtel customer care helped me solve it. Airtel customer support has been notified about the posted complaint. Verified Support Mar 28, 2017 Airtel Customer Care's response Dear Mr. Ragi, This is with reference to your post, dated 28 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 01, 2017 Airtel Customer Care's response Dear Mr. Ragi, This is with reference to your post dated 28 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 03, 2017 Airtel Customer Care's response Dear Mr. Ragi, This is with reference to your post dated 28 March 2017. Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtelpresence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Well with this tactics customers wont stay with airtel.