Hii,
This is sambeet kumar mishra. My telephone no - [protected]
During the connection time on Feb 1st 2016 one of your Executive Mr Kartik -[protected](Sales team) has taken documents and 1500 rs from me instead of 1000 rs for activation charges and has not given me any receipt . He said bcoz i have applied online i will receive receipt via SMS.When i didn't received any SMS i tried calling him for 3-4 days neither Mr. Kartik nor His manager Ms Deepa [protected] are receiving my call.
When i registered a complaint i got the connection i have given complaint stating that 1500 rs as well as about this two Fraud executive in your Organization Complaint No[protected] .
After that i have received the connection on 6th Feb 2016 and got the bill on 12th 2016. During connection it was promised to me that Rs 500 will be adjusted during my Billing Cycle.
Today i called Mr. Kartik and asked him weather you refund 500Rs or tell to your team about that so they can adjust in my billing as a proof but he started using slag languages and said do what ever you want to do and threatened me. He will not refund and can do anything bcoz he is local guy,
just tell me have your people have taken any action against this 2 fraud in my earlier complaints . This peoples are cheating around in Bangalore and threatening to peoples.
kindly take action against him or i have to file an FIR. as he his threatening me bcoz he has got my address with him.
I am scared about Airtel and your executives.
Kindly disconnect my connection i can't have a connection with criminal and fraud peoples who are treat to there customer.
I don't want my 500 rs back just disconnect your connection don't know tomorrow your executive will come down to my home and will start beating and harassing my family for 500rs.
Your peoples are very dangerous Fraud with Criminal minded
Thanking you
Very scarred and Disappointed Customer Was this information helpful? |
This is with reference to your post dated 15 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd