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Airtel — Refund of money for unsuccessful online recharge [protected]

Address:Coimbatore, Tamil Nadu

I recharged my 3g dongle for rupees 749 through online mode on[protected] but the pack was not activated but money was deducted from from account till date i am following with customer care also appellate authority but no use i had provided all my details it is really not useful lease help me to sort this issue .

Transaction id[protected]

Bank Details STATE BANK OF INDIA
NAME : PREMJITH R
DATE OF RECHARGE :[protected]

ACCOUNT NUMBER : [protected]
WEBSITE DETAILS :www.airtel.in
ALTERNATE CONTACT NUMBER :[protected]
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Comments

Dear Mr. Nair,

This is with reference to your post dated 09 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Dear Mr. Nair,

This is with reference to your post dated 09 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply

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