[Resolved] Airtel — regarding bad behavior customer care executive and unavailability of recharge through sms banking

kk.gautam82

from Gurgaon, Haryana

Address:

New Delhi, Delhi

i talked to customer care executive mr.manish at about 8.30pm regarding unavailailability of mobile recharge through sms banking.i asked him reason but he was unable to give satisfied reason and speak arogantly in bad manner, also give suggestion to me to speak in manner.although i didnot use any kind of loose talk.when i ask him to redirect call to some senior executive he cut off my call.i am feeling very bad about such kind of service from such a reputed company known as bharti airtel.you can listen recording of conversation regarding this. thanking you

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Gautam,

This is with reference to your post dated 12 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Gautam,

This is with reference to your post dated 12 October 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Sudhanshu SN Yadav

from Delhi, Delhi

Tatti behaviour hai Airtel ke executives ki.mere pass porting k liye request ayi thi ki sir Airtel me port krwa lijiye.phr us k baad unka executive apne time pe nahi aya ar jub mene bola ki aap late aye ho kal aa jana to wo abusive language use krne laga..they have tatti executives in field.

Airtel just Thuuuuu.