[Resolved]  Airtel — Since july 2015, message sending problem after portability

Address:New Delhi, Delhi, 110030
Website:www.airtel.in

I am jaychand patel
I am from chhattisgarh and recently came to delhi so i ported my sim([protected])
On july 2015 i had done portability my sim(Mob. No.-[protected]) from idea to airtel, since then i'm facing message sending problem. Then i talked to airtel customer care, they told me 5 to 6 times that the problem will be solved within 48-72 hrs and i received a message that my problem has been solved and just restart your phone. But that doesn't help me out. Then they requested to me go to service centre and after going there 7-8 times they said to talk to nodal office. Nodal officer gave the advise of changing the sim and then too problem wasn't resolved. They now told me that they cannot solve this problem. Now i finally go to the appellate authority of airtel and talked to them about my problem but they haven't solve the problem.
Solution: i am returning to chhatisgarh so i want to port my no. But for porting message should be sent now please help me.
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Aug 20, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2016
Airtel Customer Care's response
Dear Mr. Patel,

This is with reference to your post dated 3 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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Complaint comments 

Comments

Till now my message sending problem hasn't been solved. Please solve this problem it's important for me to port my sim.

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