Airtel — Sudden withdrawal of balance from my account

Vicky Starz

from Madurai, Tamil Nadu

Address:

Salem, Tamil Nadu

As i topuped my accout with 100 rupees and made a net balance 3g with 1 gb.the balance after usage of net was 200 mb . But suddenly airtel made the net balance as 0.4 mb. but i was using only facebooK which dont consume more than 1 mb O[censored]sage.And also they withdrawed my 100 rupees from my account, with a net balance remaining of 0.4 mb.So please give me a justiCe for me.. And this is repeating again and again by airtel. so please kindly make them to refund my Account balance. THanking you.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vicky,

This is with reference to your post dated 11 June 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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