Airtel — The airtel app shows a special offer that recharge for 198 and get 36000 sec but it gives 15500 sec only

Address:560012
Website:www.airtel.in

The airtel app shows a special offer that recharge for ₹198 and get 36000 sec but it gives 15500 sec only. This has happened for me thrice. I couldnt even contact their customer care service because of not enough credit. So now I have to recharge again on a site which fools their customers so that I can speak to their customer executive about their mistakes and my loss.
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