Airtel — Unauthorised deduction of balance and refund pending

Address:	Bharti Cresent, 1, Nelson Mandela Road, Vasant Kunj, Phase - II, Delhi - 110070
Website:	www.airtel.in

I have recharged on 3 April 23 for Rs 200 and from my balance of Rs 200 their is a deduction of Rs 22.42 on 3 April 23 itself as service charges but 3xecutive said that it's for activation of channel 278 which I have deactivated on 17 dec 22 then how it got activated without my consent, also Rs 15 deducted on 29 jan 23 as service charge and Rs 25 was deducted from my adjusted refund of Rs 487 and upon complaint it's still not been refunded in my account and service provider Airtel DTH is not at all resolving it as it's a complete mistake from their employees of backend who are deliberately doing this nonsense.
Also activation fee of Rs 413 and Rs 150 as installation fees have still not been refunded as these two services are available free of cost to all DTH hd set top box and it's available on thanks app and on website but Airtel is doing fraud by not giving the refund of these two amounts.

Ask them to refund it on priority basis.