Airtel — unauthorised service activation

Address:

641027

After a long time, airtel again started to activate some service and deduct amount. I have been charged 30rs for some yoga service without any notification. When i contacted customer support at 198, they say i accessed some website which activated this service. They did not provide me with the website which i accessed. Also this method itself is cheating. They say i accessed some website using airtel internet, where i clicked some link which activated this server. They also mentioned that they do not have any logs to specifically say which website i accessed.
I am not sure how many people faced this problem. But am sure many would let it go without getting their refund. Airtel thus cheats people and earns illegally.