[Resolved]  Airtel — Unfavor customer service.

Address:Bangalore, Karnataka

I contacted from my postpaid number to change it to prepaid. Contact customer care on the same. After arguing for half an hour they said me to visit nearest airtel office at (near police station) Rammamurthy nagar branch, Bangalore. There the person gave improper information stating you can contact again customer care to argue again and they will not change to prepaid and every month I need to pay the monthy rental. This is not at all happening. I am going to complaint in many complaint forum as well and social network for everyone to know the service of airtel. It depends on the action they take or solve it.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Hello!

My name is Divyesh. Contact details [protected]( this number is prepaid for more than 5 year; hope I am valued customer). I have 4 Airtel prepaid connection for family and 2 post paid which I dont want to be post paid anymore.
Customer service: Sumshir (Airtel call center) was very rude, missed to record the conversation for complaints. Hope Airtel show room (Rammamurthy Nagar) has a video capture for complaints.
Dear Divyesh,

This is with reference to your post dated 19 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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