[Resolved]  Airtel — Very Poor 4G strength

Address:Chennai, Tamil Nadu

Thought Airtel boasts of being the first to introduce 4G, its signal strenght si poorer than Vodaphone 3G. When I connect to Vodaphone 3G via wifi from my peers cell phone, the speed and opening of app or downloading/updating Google apps is faster than in the case when I use my Airtel 4G data. Most of the time only H+ flashes in the signal strength. When using Airtel 4g, the speed of connectivity don't even cross 39 + Kbps, forget about reaching a speed of Mbps and my Google Play Stores not even open, always flashing connection error. Airtel is cheat public with false claims...
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Feb 5, 2018
Complaint marked as Resolved 
The speed has improved a lot compared to previous years, but it can be much better...
Airtel customer support has been notified about the posted complaint.
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Dear Supriya,

This is with reference to your post dated 24 July 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Supriya,

This is with reference to your post dated 24 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have been receiving several calls from customer care, who have been telling me that they are trying to rectify the issue, but no results yet...

I would appreciate if the issue is rectified at the earliest...

Without proper net connection, the smart phone is not of much use... Please concentrate on solving the problem at the earliest...

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