Airtel — wrong service provide through 129 store

Address:Kolkata, West Bengal

Dear sir, I AM regular customer of airtel from last three years my mobile no.[protected], I recharge through 129 airtel store of RS93 yesterday at 1:36pm on my no.which benefits was as below as per information given to me through 121care. Loc Calls 40p/min, STD Calls 35p/min for 55 Days has been activated at Rs93.BUT I not get this benefits instead they activated 100 ISD CALLING VALUE ON MY NO. I also contacted three times your customer exicutive at 121 they not able to sort out the issue.After purching the pack also get confirmation message from129 store .as below Loc Calls 40p/min, STD Calls 35p/min for 55 Days has been activated at Rs93.please sir do need ful as soon as possible U
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Dear Customer,

This is with reference to your post dated 15 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Customer,

This is with reference to your post dated 15 June 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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