Airtel — Wrongly charged and then repeatedly calls after Payment is done

Address:	Bangalore, Karnataka
Website:	www.airtel.in/broadband

Hi, I am writing here about Airtel Broadband. I was using Airtel Broadband and due to their bad services, I used it for some 2.5 year, made the payment and inform to customer care that I am not going to use this connection so kindly come and take out this connection. After that They didn't disconnect the connection and called me after 3 months to pay the outstanding bill of three months. When I said that Bill payment is already done and i disconnected 3 months back, they said that it is still not disconnected and bill is generating every month.T I told them that your executive should have informed me that time only so I would have raised this request but he didn't. Now I don't remember the name of the person whom i spoken three months back and Airtel doen't have such recording option also. They even don't note the discussion whatever happened with their executive and customer. I dropped many email and made many calls, Their person says to revert in 24-48 hours but they never. Now in last one month for Bill payment, They have called more than 2000 times. Ok, I made the settlement for that bill as well and asked them to not bother me again. Their Stupid team mates used to call me in every half an hour and ask me to pay the bill where Payment is already done two weeks back. I am fed-up with them. They ate my money and now eating my time during office hours. kindly serve this on highest priority and help me here. regards, Amit