[Resolved]  Ajio — Amount debited but order not placed

My order for John Players Jeans did not go through but amout of Rs. 753.40 was deducted by bank. Please try to re book my order or refund my money soon.
+1 photos
Was this information helpful?
No (19)
Yes (91)
Jul 2, 2021
Complaint marked as Resolved 
Got the money back
AJIO customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have ordered 6 or 7 items today. I have done the payment by UPI (googlepay) and payment was sucessfull.
It was also showing that order got placed.
But I didnt receive any sms confirmation for order placed.
Order is also not showing in My orders section.
Please look into this.
Aayu123shi's reply, Sep 30, 2021
Same happened with me. How tp resolve it ?
I have ordered 2 items just now, I have done the payment by debit card and payment was sucessfull.
It was also showing that order got placed.
But I didnt receive any sms confirmation for order placed.
Order is also not showing in My orders section.
Please look into this.

Payment deducted but order status null on Ajio App
I ordered on Ajio today at 11:08 AM and paid 2832.44 INR
no answer on customer care number
Mittal_Rathod's reply, Jul 7, 2021
Resolved, payment is credited on my account
Thanks
Ranganayaki sankara's reply, Aug 18, 2021
Hey there, im going through the same problem please tell me how you got refunded.please help.
Payment deducted but order not placed on ajio
I have ordered 6 items from Ajio worth Rs. 1255. The amount is debited from my bank through UPI, but the order is not placed. Please review this.

have ordered a pair of ballerinas, I could see amount has been debited, but I haven't got any order confirmation and I don't even see even any order under my order. Please help me with this.

I have ordered 2 times today the amount got debited but order was not placed on Ajio.. Could you please help me to get my money back

I have ordered 2 items from Ajio on 31july worth Rs. 1060. The amount is debited from my bank through UPI, but the order is not placed. Please review this. And get me the refund.

Swamini Khedkar's reply, Nov 9, 2021
Hello, u am facing the same problem. Please help me.
I ordered through UPI. Money is deducted from bank. But i didn't get any order confirmation mail or sms. Plz resolve it refund my money back asap

I have ordered 3 items which are still in my bag.The amount is debited from my bank but no order was placed.Please give me the refund

I placed order for 2 jackets on August 5th 2021 and Rs. 2175 got debited from my account at 9:46 am. But the order does not show in the orders section in Ajio. No email or sms received for the same.
Please look into it on priority. And initiate a refund or confirm the order.
I ordered 4 T-shirt’s and 1 Kurti but it’s not be placed order .. it’s not showing me order section and also my money was debited from my bank

I have placed an order today in Ajio, money is deducted from my account but the order details and status is not appearing in my order section. No email or sms received for the same. Please look into it on priority. And initiate a refund or confirm the order.
I placed my order and payed through upi my money got deducted but the order is not placed in the app. please kindly look into my issue and refund my money back

I have ordered 5 items today. I have done the payment through UPI (Phonepe) and payment was sucessfull.
It was also showing that order is not placed
But I didnt receive any sms confirmation for order placed.
Order is also not showing in My orders section.
Please resolve this issue
i have attaching payment receipt.

Money deducted but order in not showing

Swamini Khedkar's reply, Nov 9, 2021
Hello, I am facing the same problem. Please help me.
I placed order on 16th November on Ajio
and payed through amazon pay, money got deducted however, no order is placed in my Orders Section.

Crimebranchskr's reply, Nov 29, 2021
Dear,
We got your complain. Please forward evidence by whatsapp on 9341477262. Never share any personal information to anyone.

Thanks
Crime branch
Lodhi road delhi
I placed my order on 24 November and money has been deducted but my order isn't book and even didn't get the money back...

Crimebranchskr's reply, Dec 4, 2021
Dear,
We got your email. Please forward evidence by whatsapp on 9341477262.
Never share any personal information to anyone.

Thanks
Crime branch
Lodhi road delhi
I have ordered 2 products on sept 17, 2022 for 1992.80 and made payment through INB and amount debited from my bank but I didn’t get any order details or confirmation.
I have placed an order on Ajio money has been debited from my account but still order is not placed placed look into this I want my money back as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AJIO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    4094
    Pending
    0
    Resolved
    292
    AJIO Address
    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
    View all AJIO contact information