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[Resolved]  Ajio — Edit account information

I'm unable to use my ajio wallet. I have already filled a complaint in the month of SEPTEMBER 2021. To use the ajio wallet, the OTP is being sent to my previous mobile number which is currently not in use. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is not in use.
I have asking you to help me change the mobile number, but you have been deficient in your services.

Complaint number - Com[protected]
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Aug 9, 2023
Complaint marked as Resolved 
AJIO customer support has been notified about the posted complaint.
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7 Comments

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Comments

The otp is to use ajio wallet is being sent on my old non working number. There is no way to change phone number without otp. My refund money is getting wasted
Reply
I'm unable to use my ajio wallet. I have already filled a complaint in the month of Juli 2022. To use the ajio wallet, the OTP is being sent to my previous mobile number which is currently not in use. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is not in use.
Reply
. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is allotted to some other.
Reply
I am unable to change my number on my ajio account but I don't have access to my old number for which they are asking the otp and I am unable verify as I don't have my old number although I have my email account.
Reply
am unable to change my number on my ajio account but I don't have access to my old number for which they are asking the otp and I am unable verify as I don't have my old number although I have my email account.
Reply
am unable to change my number on my ajio account but I don't have access to my old number for which they are asking the otp and I am unable verify as I don't have my old number although I have my email account.
Reply
I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is allotted to some other.
Reply

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