Ajio — Money deducted , order not created

Address:

Mumbai

I had ordered to ajio through razorpay on 24 Feb 2021 my money had debited from my amount but my order failed and again I ordered, I received the items for second order, till now I had not received the refund for failed order, I had contacted many times both razorpay and ajio, but there is no proper response from both and I had enclosed the account statement of amount debited two times for single order, plz issue the refund as early as possible, thank with regards