Ajio — Refund not provided

Paid amount not refunded
Grievance Details Ordered adidas shoes from ajio on 25 oct 2021. But i received different colour and different size of shoes. So i initiated return with all the details. They verified the return in two days and then they sechdule a pick up for the product saying that i will get the refund on the same day. Product got picked up from me on 9 nov 2021. They pickup agent checked every detail and took my product i got a message from ajio pickup complete but they don't provide refund they showed date of 17 nov 2021 but today is 21 nov 2021 and i haven't got my refund. Customer care is not responding and not resolving my complaints. I have also shared them with video proof o[censored]nboxing the product but i am unable to get the refund. Please help me getting my refund amount of rs 4661.26. The return id of the returned product is RT50197515 and the product reached there warehouse oh 15 nov 2021 its been 6 days the product reached their warehouse but they haven't provided the refund. please provide my refund this is my last hope
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