Ajio — Refund Not Received even after 9 days passed from the Failed order

Address:

29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560068

Sub - Refund not received for the Failed order even 9 days has been passed

Transaction Done on 11th March, yet to receive the refund

Deducted Amount = 2991.75
The payment has been made via Paytm wallet.

Complaint No. is COM[protected]

Promised Resolution date 16th March, not resolved asked me to wait 2 more business days nothing has resolved didn't Received refund yet.
Pathetic service.

Raised a complaint for the same on 13th March
[Complaint No. is COM[protected]] on which Ajio assured me that the issue will be resolved before 16th of March then I mailed again and your customer support again told me to wait for 2 more business days, nothing is happening, its not yet resolved and I didn't received the refund amount yet.

The wallet transactions are the quickest of lot and the refund timelines of the wallet transactions are shortest of all so I am not able to understand why my refund isn't processed / Received yet?