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Ajio — wrong product received by ajio and not returning and refunding the product

Address:B-212, First floor, Yojana Vihar, New Delhi, Delhi, 110092
Website:AJIO

The product's order id : fl[protected]

This incident happened a day ago when ajio declined to return the wrong product that they delivered to me and refused to return the product claiming they have cctv footage that the right product is delivered.

After following up on continuous calls, they have not provided the resolution ts will not be returned.

Also, they have taken 5.5k for the wrong products delivered to me and refusing to return the wrong products. I have attached the screenshots of the delivered product as proof.
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Comments

The issue is resolved now
Reply
Shesh1's reply, Sep 13, 2023
What did u. Do inhave same issue
Mail that to Grievance officer he will do it...same happened to me bought 2600 shoe got 1400 rs. One...i mailed them they called me next day n said we have confirmed ur return
Reply
I have mailed to the grievance officer and return was initiated but then the delivery boy rejected the return as he had no information on wrong product delivery.
Reply
Wait for 2-3 days...delivery executive will get email regarding "Return without quality check" then he will pickup.
Reply
Wrong product delivered
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Frock mngavyu htu ne top avi gyu
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Hiw was the issue resolved i have the same issue
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