Akosha.com — cloth dryer (6kg) by lloyd electrical

I have been using a cloth dryer of lloyd make for last four years. It is now no more in working condition as the rubber belt used to rotate the drum has broken. A complaint was lodged with the company in november-2018 to replace the damaged part. After vigorous persuasion with the company i was informed that the belt is not available with the company and my complaint can not be attended to. Since then by machine is not working and the company lloyd electrical is not taking any action for replacement of damaged part for last 5 months. Kindly take suitable action in the matter.