Akosha.com — different product received inside in packet

Address:

249411

Dear sir,
We ordered HP pen drive 128GB it Order ID: [protected] to website:www.snapdeal.com . But we have received OTG connection kit from delhivery courier Awb no.[protected], COD Amount : 999
& shipment detail contact no.[protected], email:[protected]@gmail.com
Kindly action it regarding the product.
Please help us regarding issue
all threw email communication detail given below -

Bhupendra Mandal
5:07 PM (7 hours ago)

to udfashion12
Dear sir
We have received OTG connection kit from delhivery courier Awb no.[protected], COD Amount Rs- 999 /=. But we were not any order your website/ phone.Packet Outer shipping slip write product content - Pendrive, but packet inside product OTG connection kit approx price : Rs.50/=..
Please refund our amount Rs-999/=

Please help us regarding this issue

UD Fashion
5:22 PM (6 hours ago)

to me
Dear sir,

Please Send Me Your Address or Bank Details for refunds.

Thank You.

Bhupendra Mandal
5:34 PM (6 hours ago)

to UD
Dear sir,

Our Bank Account no.and Address are given below :

SEEMA MANDAL
A/C no.[protected]
IFSC Code: SBIN0010588
State Bank, Dev Sanskriti Vishwavidyalaya, U.K.

Address : H.N.10 A-3 Augast Bhawan,
Dev Sanskriti Vishwavidyalaya,
HARDWAR, U.K. 249411

M.No. [protected], [protected]

On Thu, Oct 5, 2017 at 4:52 AM, UD Fashion wrote:
Dear sir,

Please Send Me Your Address or Bank Details for refunds.

Thank You.
--
Thanks & Regards
SEEMAA MANDAL
DSVV, HARDWAR, U.K. 249411

UD Fashion
6:12 PM (6 hours ago)
to me
Got it.

Thank You.