Akosha.com — For epson M-200 printer

Address:	Sitapur, Uttar Pradesh, 261121
Website:	www.epson.co.in

Sir mera name pramendra kumar dixit
Address - village& post - dateli kalan
District - lakhimpur kheri
Pin code 261121
Mobile no. [protected]
Mail id - pramendra. [protected]@gmail.com

Mera common service center ka business hai jo printer kharaab hone ki wajah se sahi se nahi ho pa raha hai,

Maine 2sep 2016 ko epson m-200 printer jiska serial no. (S2ly120499) khareeda tha jiska instalaation 11.11.2016 ko company ke sitapur (Up) service center se aaye ingineir ne kiya tha,

Uske 1 week mein hi printer ka head missprint karne laga uske baad scanner irror hone laga. Kabhi printer on ho jaata hai kabhi nahi hota hai, jise baar baar complaint karne ke baad bhi head aur scanner change nahi kar rahe hain, jabki printer mein baar baar same problem aa rahi hai, jabki maine abhi tak ink bhi refill nahi ki hai,

Testing ke naam par 15 din printer service center par bhi rakha aur repair log book mein show bhi nahi kiya hai. Lekin wahan se aane ke 1 week mein phir waisa hi ho gaya tab se aaj tak total 7 complaint service center ko kar chuka hoon lekin repair log book mein galat intry karke printer sahi nahin kar rahe hain.

Maine jab 27.05.2017 ko complaint ki tab bataya ki mera printer out of warranty ho chuka hai, jab maine [protected]@epsonindia.in par purchase reciept mail ki tab mere printer ki warranty purchase date se update ki gayi jabki sitapur service center ke inginier ne printer ka installation 11.11.2016 ko kiya tha.

02.06.2017 ko jab company ke inginier aaye tab bhi scanner se moter ke slip hone ki awaj aur scan image mein missing aa rahi thi aur print mein bhi har hafte head cleaning karne ke baad bhi missing aati hai, lekin repair log book mein no problem likhkar complaint close kar di,

Maine 03.06.2017 ko phir epson care[protected] par complaint ki use bhi bina onsite aaye close kar diya

Aur 07.06.2016 ko phirse complaint karne par kaha ki printer service center sitapur lekar aao wahan lekar jaane se maine warranty onsite hone ki wajah se mana kar diya tha.

Jab bhi aate hai tab head cleaning aur head allinment karke kahte hain sahi ho gaya aur unke jaane ke baad phir se waisa hi ho jata hai, printer ki ink jitni head cleaning mein waste hui hai, usse kam ink page printing mein use hui hai

Jab se maine printer khareeda hai tab se jitne din printer se kaam nahi kiya kiya usse jyada to printer kharaab raha hai,

Printer ki warranty bhi installation date 11.11.2016 se na karke 02.09.2016 se likha hai, jabki agar dekha jaaye to is warranty period mein bhi somthing 60 days printer kharaab raha hai jise repair log book mein show bhi nahi kiya hai, jis date mein complaint file hoti uske 3rd day sahi ho gaya ya no problem likhkar close kar diya jaata hai. Jabki ya to aate hi nahin hai ya 1 hafte baad aate hain.

Isliye aapse anurodh hai ki mere printer ka print head aur scanner ko change karake, printer ki warranty 11.11.2016 se 11.11.2017 + 60 day jab printer kharaab raha hai extend kara dijiye,
Agar ye problem's theek na ho sake to mera printer change kara dein,

Aur printer mein baar baar aayi problems se mujhe hui aarthik aur maansik paresaani ke liye ke liye rs 100000 ki chhati poorti mujhe epson company aur service center se dilaane ki kripa karein.
Thank you
Epson head office address -
Epson india corporate office
12th floor, the millenia
Tower a, no.1,
Murphy road, ulsor,
Bangalore-560008
Tel :[protected]
Fax:[protected]

Epson service center sitapur u. P. Address-

H. No. 214, behind sahara india office,
Dr. B. D. Kapoor marg sitapur
Mob. No. [protected]

Find attachment for proofs