Akosha.com — service negligence on washing machine digital 7kg of ifb under amc

Address:KOLKATTA, 632513
Website:IFB appliances

Ifb washing machine purchased on[protected] as per order no;[protected]
Thru indiatimes on line under ifb warranty for 4 years then onwards under contiuous amc duly renewed every 2 years a nd last amc was valid from
[protected] to[protected] vide icr no;[protected] for rs.6900/- thru ifb agent ss enterprises arcot, vellore district tamil nadu. Mobile no;[protected]/[protected]/[protected]/[protected]/[protected]

The said machine sr no:[protected] & a/c n0: 2568348. This washing machine was down on[protected] & complaint no:[protected] on[protected] after having several efforts. Yet no service extended by ifb nor by their agents. Finally ifb engineer urging me to buy another ifb washing machine
On exchange basis @ 30% discount without making any personal visit of their service person as such negligent service just over phone was their amc
Service. Such code of ethics to be accepted by indian customer like me who is retired iaf & indian bank as manager on[protected]. Request necessary remedial action from your end at once please.
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Mar 04, 2019
Updated by Chandrasekaran K
IFB WASHING MACHINE purchased on[protected] as per order no;[protected]
thru indiatimes on line under IFB warranty for 4 years then onwards under contiuous AMC duly renewed every 2 years a nd last AMC was valid from
[protected] to[protected] vide ICR No;[protected] for Rs.6900/- thru IFB agent SS ENTERPRISES Arcot, Vellore district Tamil nadu. mobile no;[protected]/[protected]/[protected]/[protected]/[protected]

The said machine Sr No:[protected] & a/c N0: 2568348. This Washing machine was down on[protected] & complaint no:[protected] on[protected] after having several efforts. Yet no service extended by IFB nor by their agents. Finally IFB engineer urging me to buy another IFB Washing machine
on exchange basis @ 30% discount without making any personal visit of their service person as such negligent service just over phone was their AMC
service. Such code of ethics to be accepted by Indian customer like me who is retired IAF & Indian bank as Manager on[protected]. Request necessary remedial action from your end at once please.
Complaint comments 

Comments

Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

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    KOLKATTA, Walajapet
    India
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