Akosha.com — shopclues cheating

Address:7, 1st cross, 80 feet road, above vodafone stores, chandra layout, 560040
Website:shopclues

I had ordered for 2 titan raga watches worth rs. 12219 and instead they have sent me a wireless speaker of rs. 300, i had raised the issue on same day of receiving the package and they said that will look into the case and refund my amount but after a month of follow up, they have rejected my request and the customer care executive named shubham saxena is speaking very rudely and saying that they can't refund my amount and also making false allegations on me itself, please look into issue and get my money back, please.
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Dear Mandya,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We've investigated this matter with our team and merchant, hence, they've confirmed that the return against the same is rejected.

Hence, we're unable to help you further in this regard. The details have been shared with you via Email and request you to check the same for more clarity.

Requesting your patience here.

Best Regards,
Team ShopClues
It is your fault that you people are sending wrong products and tracking our IP address to cheat us, you are using our data and cheating us and now saying that you can't refund our money, you people are big cheaters and i shall take this matter to media.
Dear Mandya,

Greetings from ShopClues.com

We apologize for the inconvenience caused to you.

As informed you earlier, we've already investigated this matter with our team and merchant. They've confirmed that the return against the same is rejected.

Hence, we're unable to help you further in this regard. The details have been shared with you via Email and request you to check the same for more clarity.

Requesting your patience here.

Best Regards,
Team ShopClues
Mandya Yamuna's [Complaint's author] reply, Sep 17, 2019
You might say evrything as per your wish but i can't let go of my money for your false allegations, first refund my amount and stop cheating people
Dear Mandya,

Greetings from ShopClues.com

Regretfully, we're unable to help you further in this regard as we've already investigated this matter with our team and merchant. They've confirmed that the return against the same is rejected.

The details have also been shared with you via Email and request you to check the same for more clarity.

Requesting your patience and understanding here.

Best Regards,
Team ShopClues
Mandya Yamuna's [Complaint's author] reply, Sep 18, 2019
Stop cheating people like us, i am not receiving any mail from you about your investigation and i know that you are simply lying, i have even lost 40, 000 after complaining about your fraudness, i am not a fool to let go of this issue, i know that action will be taken, so stop posting fake messages here, first send me the mail which you are intended to send me and then post about it
Dear Mandya,

Greetings from ShopClues.com

As informed you earlier, we've already investigated this matter with our team and merchant. They've confirmed that the return against the same is rejected.

Hence, we're unable to help you further in this regard. The details have been shared with you via Email and request you to check the same for more clarity.

Moreover, our team shall be connecting with you within next 24 hours in this regard. Requesting your patience here.

Best Regards,
Team ShopClues
Mandya Yamuna's [Complaint's author] reply, Sep 20, 2019
I am not receiving any mail from your end and also you people are not trying to call me also, you are simply saying that you tried to contact me and got disconnected because of language barrier, i can give my call records to prove that you people never tried to contact me, i am getting only fraud calls from your end saying i am selected for luckydraw and need to deposit money in your bank account, other than that, there is no genuine call and also the courier person has contacted me about your fraudness, don't try to fool me by saying that you have investigated, right action will be taken with the help of judiciary, don't worry
Dear Mandya,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Mandya Yamuna's [Complaint's author] reply, Sep 25, 2019
Don't act as if you people are unaware about it, no fraud person can get our details without your co-operation, already the FIR is filed against shopclues in local police station and also there has been an complaint lodged in consumer forum also, refund my amount soon else action will be taken against shopclues even on media, there are thousand's of victims like me and hundred's of videos are available about your fake products delivery in youtube also, don't play an innocent game, everybody is aware of your fraudness

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    7, 1st cross, 80 feet road, above vodafone stores, chandra layout, Bangalore
    India
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