Alcatel Lucent — Software problem and not getting switch on

Address:

500072

Hi, Don't buy any Alcatel Mobile brand. I bought Alcatel onetouch flash6042d on January 2015, 6 months no problem. End of the may i got problem I given my mobile to kamal mobile services (hyderabad), they said it is soft ware problem it takes 30 minutes time .when he connected to pc it is completely not working and not getting switch on then he said it had a problem.They checked and said to me its a physical damage of sim card slot. I said to them i didn't do anything and also often restarting mobile automatically. but they asked Rs.2000/-. Whatever I told to them they didn't listen my words and again again they asked money only. So what's going on the kamal mobile service center. It seems they are making money to all customers. I got frustrated and came out. This is the way of treating the customer. You spoil your name and you failed because we trusted Alcatel Mobile First inserted sim card in the slot that's it after that I didn't touch the sim card slot. They simply said its physical damaged. They need money then only they will check