[Resolved]  Alcatel Mobile — Camera-Covering case Broken

Address:

Ernakulam, Kerala

Dear sir, My name is M.K.N.Babu, Office address:Elegant Associates, Opp.Maharaja's College Ground, M.G.Road, Ernakulam, Pin-682011, Ph[protected], [protected] I have purchased a Mobile Handset, model No.ALCATEL ONE TOUCH 6030D, on 1st March 2014 from Alif Communication, Penta Menaka, shop No.B1, Shanmugham Road, Ernakulam-31.Ph-[protected], After one month of purchase, camera's covering ( back case glass) has got damaged. acidently.Even I have made complaints on several times, but the reply was, " No spare parts are available and go to consumer court for remedies. I am a regular user of your brand and have purchased about more than ten handsets of Alcatel by this time. Since I am a valuable customer to you, please consider my request, courier to me the new Camera Covering(back case glass to the above address or take necessary action immediately. Expecting your positive reply soon, Thanking You, Yours Faithfully Mr.M.K.N.Babu