Ali Express — a wig

Address:60637
Website:AliExpress

I purchased a lace front wig.. The wig wasn't what i expected it was too thin and too short. I spoke with nana lots of time to resolve this, she forward me to her manager and we texted and talk to each other. To send this wig back for a replacement or refund will cost me 47.00 and i paid 95.00 for the wig. So to make a long story short we had come up with a way to resolve this. But i haven't heard from them again. I was asked numerous times not to give the company a bad review... Well i lost money on something i can't use...
Was this information helpful?
No (0)
Yes (0)
Ali Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ali Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    330
    Pending
    0
    Resolved
    8
    Ali Express Phone
    +91 22 4233 5233
    Ali Express Address
    India
    View all Ali Express contact information