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Ali Express Complaints & Reviews

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Updated: Feb 20, 2026
Complaints 333
Resolved
8
Unresolved
325
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Ali Express reviews & complaints page 3

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K
Kamalparmuwal
Jan 12, 2021
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Address: Sikar, Rajasthan

I ordered 3 different products as I described below. But I haven't received yet. I tried to contact seller and aliexpress but no one help me out. So I raise complaint here. I share my Order Id Detail...

1. Order id - [protected]
2. Order id - [protected]
3. Order id - [protected]
My registered Email id on aliexpress : [protected]@gmail.com
Ali Express customer support has been notified about the posted complaint.
Provide me the order ID numbers.
Kamalparmuwal's [Complaint's author] reply, Feb 4, 2021
I already provide order id
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    M
    mortalyt
    Jan 12, 2021
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    Address: China
    Website: India post not deliver my package

    My package has not been delivered by India post office
    Ali Express customer support has been notified about the posted complaint.
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      V
      Vidz2017
      Jan 6, 2021
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      Address: China

      I did not receive my product when I tried contacting the seller they told me to contact local post when I went there they told me the order has been delivered...
      but I did not receive...and they didnot help me
      I filed a dispute they said they can’t do anything
      They asked me to prove...
      How can I prove I didnot receive the parcel ?
      You guys show me the proof or signature showing you have delivered to my address...
      My order no is [protected]
      Ali Express customer support has been notified about the posted complaint.
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        D
        Dharti Fatak
        from Delhi, Delhi
        Jan 3, 2021
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        I haven't received my order. the order id is: [protected].
        Can I know when will I receive my order??
        Ali Express customer support has been notified about the posted complaint.
        What shipping service did you use? Now AliExpress Standard Shipping no longer delivers to India. The cheaper alternatives like sellers shipping methods or Yanwen Economy etc have no tracking and parcels is sure to be lost in transit. DHL is too costly and not all sellers support the same.
        Many of my parcels have been lost when there was no tracking from Aliexpress.
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          S
          souravmanutd
          from Powai, Maharashtra
          Dec 14, 2020
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          Website: www.aliexpress.com

          Order Number-[protected]
          I purchased a
          USB 2.0 to 2.5inch HDD 7+15pin SATA Hard Drive Cable Adapter for SATA SSD & HDD from Aliexpress on Oct 22, and recently it is showing delivered but I am yet to receive my product. What shall I do ?
          Ali Express customer support has been notified about the posted complaint.
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            A
            amira16
            Nov 20, 2020
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            Address: 5 Rennards Street Beau Bassin
            Website: Many

            Hi, i am Amiirah from Mauritius, i have bought lots of things this year from your site and i have received just a few of them, i've bought the items on Aliexpress around the month of March, April ect... Concerning all the items that i have not received nearly eight month now, i was waiting for the items to come cause i was thinking they are still in transit but now its too long, i've contacted the sellers for refund but all sellers told me to contact Aliexpress customer service, please help me to get refund for all... i am giving you all the Items ID that i have not received please check... Order ID : [protected] consist of two straw bags, Order ID : [protected], Order ID : [protected] consist of three dresses, Order ID : [protected], Order ID : [protected], Order ID : [protected], Order ID : [protected], Order ID : [protected], Order ID : [protected], can you please refund me for all these items, awaiting for a positive response soon, regards Amiirah CASSIM.
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              darshanash2012
              Nov 10, 2020
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              Address: https://aliexpress.com/
              Website: aliexpress.com

              Dear Team
              I have buy 1 Year 1 Month Netflix For Work TV android set top box tv stick laptop PC phone 4 screen 1 KID UHD Color: 1 Year 4 screen (Global music television Store), on 25th March, after some days my subscription closed, I am sent many message to Global music television Store they are not responding, find attached send all details. Please take action on this seller, this is not genuine, they are cheated to customers.

              Darshan Ashar
              Ali Express customer support has been notified about the posted complaint.
              Nov 12, 2020
              Updated by darshanash2012
              Reminder
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                P
                Prijesh
                from Aurangabad, Maharashtra
                Nov 5, 2020
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                Address: Plot No.25 Veer Savarkar Nagar, Pimprala Jalgaon

                I have order Signalfire splicing machine through Ali express. My Fedex air waybill no. was[protected]. I received delivery on time for that I am grateful to Fedex and Ali express but my parcel was torn on upside and the belt of machine case was missing. Pls do the needful at the earliest.
                Ali Express customer support has been notified about the posted complaint.
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                  A
                  aivars rudzitis
                  Nov 3, 2020
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                  Address: Stacijas iela 38

                  Hello

                  I ordered product from Aliexpress
                  Order nummber [protected]
                  Tracking nummber CQ[protected]DE

                  Its allready been 5 roughtly 4, 5 month since the order.
                  There is no proper help from aliexpress. Seems like they dont care. I cant get my product or refund.
                  My email - [protected]@gmail.com

                  Regards, Aivars
                  Ali Express customer support has been notified about the posted complaint.
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                    P
                    Prakriti 11
                    Oct 18, 2020
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                    Address: 202, D8, JV Sahara, Pareira Nagar, Naigaon east, 401208

                    I ordered a watch from ali express having order id [protected] on[protected].
                    I made the payment for the same through online banking. However the status if the same was shown as delivered in aug'20 but I haven't received the product.
                    Request you to provide me with my refund of full amount paid of Rs 751.

                    Prakriti Yadav,
                    [protected]
                    [protected]
                    Ali Express customer support has been notified about the posted complaint.
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                      S
                      Sridhar Sivalingam
                      Oct 10, 2020
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                      Order ID [protected]
                      order time[protected]:45
                      seller Zhongling life museum store
                      USB rechareable LED Desktop Table Lamp Adjustable Intensity
                      order summary
                      quantity 01
                      subtotal INR Rs 369.21
                      shippingINR Rs 38.98
                      ordertotalINR Rs 408.19
                      item not received due to covid, seller also confirmed, that item struck i custom
                      but not getting Refund
                      pl chk and sort out the issue
                      [protected]
                      Ali Express customer support has been notified about the posted complaint.
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                        F
                        Fahad Imtiaz Khan
                        Sep 27, 2020
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                        Address: qayum and elahi sons Kashmir road sialkot pakistan

                        Dear sir

                        Aliexpress charged me an amount which is not even in my knowledge.
                        I am a diamond customer and my card was not saved in your application and still aliexpress charged me an amount of 57250.040 pakistani rupees.

                        I wish to complain for refund of this big amount which is fifty seven thousand two hundred fifty point zero four zero rupees.

                        Plz help why did this happen as i have placed no further orders at the moment.
                        Ali Express customer support has been notified about the posted complaint.
                        Sep 27, 2020
                        Updated by Fahad Imtiaz Khan
                        I have been charged by AliExpress an amount of 57250.040 Pakistani rupees where as I placed no orders ...therefore I appeal AliExpress that I'm your diamond member and need to have my money back which is being charged without any information or any orders

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                          J
                          joby thomas kuriakose
                          Sep 19, 2020
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                          Address: aliexpress
                          Website: aliexpress

                          I ordered almost 35 to 40 items for my sons DIY project to making amplifier and till got delivered only some items and 33 more items pending.daily checking the tracking info and it says it reaches india on august 8th onwards and till date not yet delivered and my son goes into depression.please do something to deliver all fast to fulfill my sons dream.
                          my aliexpress Id :in[protected]vebae

                          thank you,
                          joby
                          Ali Express customer support has been notified about the posted complaint.
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                            B
                            BALA MS
                            Sep 14, 2020
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                            Booked 6 orders with consignment through your on line link nos. As follows
                            Lp[protected] lp[protected] lp[protected] lp[protected] lp[protected] lp[protected]
                            Following consignments reached india and also understand from your online tracking that
                            Consignments are handed over to indian post on dates and time mentioned as follows.
                            Consignment nos. Date & time of consignment accepted by last mile carrier (Indian post) remarks
                            Lp[protected] (Ua[protected]sb) [protected]:34:31 [gmt+8]
                            Lp[protected] (Ua[protected]sb) [protected]:32:34 [gmt+8]
                            Lp[protected] (Ua[protected]sb) [protected]:19:59 [gmt+8]

                            After that there is no tracking information of the consignment using either india post tracking or aliexpress tracking.
                            Let me know the status of my consignment

                            Balasubramanian m s
                            Ali Express customer support has been notified about the posted complaint.
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                              A
                              arjangla
                              Aug 29, 2020
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                              Address: Alipur Punjab Pakistan

                              My parcel is rejected by security check point bejing third time by china registered air mail
                              Tracking number RE[protected]CN
                              Ali Express customer support has been notified about the posted complaint.
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                                L
                                lolikiller
                                Aug 17, 2020
                                Resolved
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                                Resolved

                                I ordered a product. Not arrived. I opened a dispute. The seller persuaded me to order another product and he refunded the amount as he could not directly transfer it to my account. I agreed. I made another order. The seller just tells me to pay for the order. I didn’t get the product or my money back. The seller pulled the time until I can't report him.
                                Intellisafe Store is the company name on Aliexpress - Do not buy from them!!
                                Oct 2, 2020
                                Complaint marked as Resolved 
                                The seller has paid me. But it was a long battle.
                                Ali Express customer support has been notified about the posted complaint.
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                                  T
                                  Taty
                                  Aug 13, 2020
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                                  Address: Sharjah

                                  Your website cut money from my card without any order. I didn't even order anything and they cut usd 30 from my card today. This is cheating. Please return my money and explain to me why you cut money from my card.
                                  Ali Express customer support has been notified about the posted complaint.
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                                    S
                                    sambhavi bitra
                                    Aug 11, 2020
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                                    I didn't received my orders. When i checked my tracking it showing order completed. I did't received my order
                                    Ali Express customer support has been notified about the posted complaint.
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                                      nikhilgurav
                                      Aug 11, 2020
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                                      I ordered bike accesories on aliexpress through tseqalm car accessories store, order id-[protected] and i selected china post registered airmail (Tracking available) as shipping method but aliexpress shipped the order through 4px singapore post om pro (Tracking unavailable) shipping method, this is very unfair service from aliexpress hence i not received my order and i want full refund.
                                      Ali Express customer support has been notified about the posted complaint.
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                                        nikhil.gurav444
                                        Aug 6, 2020
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                                        I make order on aliExpress through EarSoft Store, Order id [protected] it shipped by seller after it arrived in destination country india it is delivered to wrong address, the tracking number of order is PR[protected]YP I tracked this number on global.cainiao.com it shows order delivered to wrong pincode that is 560087, Karnataka state but the delivery address of order is latur city of maharashtra state of india country, hence I want full refund.
                                        Ali Express customer support has been notified about the posted complaint.
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