Ali Express — custom withholding the order

Address:

Surat, Gujarat, 395007

My order number on aliexpress is [protected]. My goods are withheld by custom and they are asking me to present the documents for the same and pay 42% duty. I don’t have that much amount of money and the seller is showing unethical behaviour. The seller is not replying to the mail and neither sharing the documents. And aliexpress has given the verdict to my dispute as no refund. So basically i didn’t receive any goods and neither my money back. They are just cheating customers and increasing the business of themselves.