Ali Express — different goods received | |||||
I ordered the following item from aliexpress: women fashion vintage crystal peacock eardrop christmas accessories 4ed354. I received a bunch of toerings or some such piece of jewelry. Since then, i have been repeatedly complaining to customer care/grievance redressal, to no avail. Despite havjng provided all the evidence i have at my disposal, and following aliexpress's instructions regarding disputes, they refuse to refund my money. I have provided evidence of the original item as shown in the aliexpress app, image of the item i received along with the package in which it arrived, the orders page in which the tracking id correspondes with the package. I have no clue what else i can show to prove that i did not receive the item i ordered, and this is clearly looking like a scam to me. Was this information helpful? | |||||
Ali Express customer support has been notified about the posted complaint. | |||||
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