Ali Express — I paid my order but not received

Address:

Thane, Maharashtra, 400612

I have order slipper and paid for that online by AliExpress App. But not received yet delivery time was 15 to 20 days.
Order no : [protected].
AliExpress is one fraud site. Then is no customer care number in india. When we search AliExpress customer care number it's Show Alibaba side when we contact them they say both are different Company and alibaba say we are whole saller.