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Ali Express — iphone. I lost my money

Address:Ernakulam, Kerala, 90543172222741
Website:Aliexpress

I buy a phone from your site. It come to my country I pay extra amount for customes duty so it's not afford me ... So I contact your customer care he told it's return it and give back to pay my money but u r company cheat me ..Now 4 months I didn't get my money ...Your company cheating me ... I want my money back
The oder code .[protected]
I want a reply fast then I move legally ..
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I do not even

want to talk to anyone about this issue
Order ID: [protected]
AliExpress Standard Shipping RB[protected]SG

Our parcel as soon as it is sent
Reply
I placed order today for Jade stone massage. they have not given me order confirmation and reciept to my mail id [protected]@yahoo.co.in. The money is also deducted from my account.
Requesting to help

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There's person named Mitch. He is horrible he doesn't know how to treat customers and how to talk to them. I hate AliExpress Service.
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