Ali Express — online buying product not deliver | |||||
I place more than hundreds of ordered to ali express last two years but some products didn't get shipped for more than a month so i requested the customer care by opening dispute that if the product is not getting shipped then cancel the order and initiate the refund. To my surprise they deactivated my account saying violation of trade and security law and locked me out of the system. Now i cannot even access the application and check the products status. There is no customer care no or email address to contact. Already nine order on the way but I can not say they will receive me or not mean while I have made out all payments of products. I am unable to to do anything in my aliexpress account due to disable. What should I do please let me know. How I can get my refund and order whis is already on the way. My mail ID registered is with ali express.com is [protected]@yahoo.com Was this information helpful? | |||||
Ali Express customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I ordered 4 mugs and 3 were received intact but 1 mug was broken. The packaging was not sufficient for this fragile product.
Reply
2%
Complaints
330
Pending
0
Resolved
8
View all 330 Ali Express reviews & complaints
View all Ali Express contact information