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Ali Express — Order from AliExpress delivered to wrong address but AliExpress not refunding my money.

I make order on aliExpress through EarSoft Store, Order id [protected] it shipped by seller after it arrived in destination country india it is delivered to wrong address, the tracking number of order is PR[protected]YP I tracked this number on global.cainiao.com it shows order delivered to wrong pincode that is 560087, Karnataka state but the delivery address of order is latur city of maharashtra state of india country, hence I want full refund.
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