Ali Express — order id : [protected]

Address:	560038
Website:	AliExpress

I placed an order on aliexpress with seller encantador kk store on feb 4th, 2018. My order id is - [protected] and tracking number is ry[protected]cn. It’s been almost 3 months and i still have not received my order. I messaged the seller to give me a refund, but he is not agreeing. I even told him i’ll give a consumer complain, but he just does not care. I have waited patiently for many months, but i did not get me money or my order. Please help me.