Ali Express — order no. [protected].

Address:	Faridabad, Haryana, 121005
Website:	www.aliexpress.com

This is regarding my order no. [protected].
Order time & date: 22:57 sep. 05 2017
That the product i received, was used one and defective.
That i raised the clam and provided the evidence.
That i received a mail on date mon, oct 30, 2017 at 3:08 pm
As folows
Dear ashok kumar sharma,

Thank you for contacting aliexpress. I am sorry to hear that you are not satisfied with your order [protected].

Important: all evidence and information should be uploaded to the dispute details (Pictures and videos).

Evidence or information on other websites or the message history will not be accepted.

If you can not upload the evidence - please let us know.

Problems with the order judgement from ae invalid reason proof guide
Does not work properly valid - -
Without battery invalid no problem is shown in the evidence -

Solutions:
Option 1: full refund 47.35 usd without returning goods

Response time: 4 days

Note: if you have already settled the dispute with seller, please kindly give a response in the dispute detail page so that we can be informed and follow this dispute based on the settlement. If you fail to choose or reach an agreement with seller within the response time, option 1 will be executed.

Note: you can resolve the issue by clicking 'add a new proposal', 'accept' (To accept the seller or aliexpress' proposal), 'upload evidence' or 'edit' (To modify comments on the proposal).

Thank you in advance for your understanding and great cooperation.

Best regards,

Aliexpress case management team

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After waiting a long period
I got a mail that your dispute has been fished and you are not eligible to refund
This is totally cheating with the costumers
Please refund the money, that i have paid for the product
Regards
Ashok kumar sharma