Ali Express — party cosplayers store

Store delivered a product that was faulty. The item did not match the photo's on their ad. The custom sizing was not correct and thus does not fit, the skirt was too long, the belt is way too big, it did not include the gloves and bloomers as advertised, and the piece om the chest is sewn on crooked. This dress is not usable. After confronting the store they did not want to find a settlement and are now ignoring my messages. Despicable store, with horrible customer service.
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Ali Express customer support has been notified about the posted complaint.
Aug 22, 2019
Updated by Kim Eich
The final date to file a dispute had not passed, but they were cooperating up until that moment. When the deadline for a dispute had passed, the seller stopped replying and cooperating. They were leading me on, to the point where I no longer could do something against them.
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