Ali Express — Product ordered on January

Address:

788005

I have ordered from aliexpress on January 17, it's been more than 2 months .3 weeks back they mailed me confirming lost of product in transit and said I will get the refund within 7-15 days, it's been more b than 15 days, so I open a dispute in their website, after that they mailed me saying I should talk to them before opening a dispute and kind of threaten me to close the dispute. Even after all of this incident there is still no wheabouts of the refund. they Keep saying it will take 7-15days. Their 7-15 days never comes.