Ali Express — rejected refund

Margot Camille

Address:	1334
Website:	aliexpress

I ordered a keyboard for ros last 2nd week of august. As per system 1st week september was the delivery date. Hence, as time goes by i didnt receieved any sms confirming that my ordered will be delivered. I tried to contact the seller he told me that its not his problem if the package is not with me. I raised complaint and they just reject it. I paid trough card i want a refund. I will send a complaint everyday until the money is not with me

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Ali Express customer support has been notified about the posted complaint.

Oct 03, 2018

Updated by Margot Camille i will send a complain everyday. how can they asked me to pay for the package that i never received. they told me that somebody received my parcel. how can they give my package to somebody ? give my refund !!!

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Comments

Margot Camille

As aliexpress rejected my refund request. for i didnt receive any package from them. how can i pay for the thing that i didnt used, receive. Supposed that was a surpise gift but it turns to a disastrous gift. give my refund!