Ali Express — Shopping from this website or its app

Address:	New Delhi, Delhi, 110019
Website:	www.aliexpress.com

I bought stuff worth 7000rs and i received all of them. There were 15 items i guess out of which only 5 were acceptable to me & rest were a waste!
When i asked for a return or a refund then a page would open saying your account is temporarily out of service and then they signed me out from the app too! I had no clue where did my order go? Plus i had to throw 10 items in the bin. The quality was so bad. Please do something about these websites, we wont be able to trust online shopping and that should effect your business economy.