Ali Express — the seller is not refunding the amount | |||
Hello dear mam and sir it's vishal agarwal calling from india i have purchased 1 smartwatch from aliexpress after the delivery of the product the product was not in working condition so i raise the complaint against that about 8 times. After the complaint given by 9 the seller is asking for resend the product and pay the shipping charges and then only we will refund the amount. I have sended the video on whatsapp also to the seller. The seller is asking for to send the product by paying the shipping charges but the shipping charges is too expensive in indian currency. The shipping estimate charges are like almost half price of the product in indian currency product prices is =$ 29.98. And shipping charges in indian currency is about = $13.00 aprox. So please help me for my refund. My order number =[protected]. Was this information helpful? | |||
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Ali Express customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I don't get my refund i have completed 25 days waiting to refund and also i don't get delivery still i have completed 30 days to waiting for delivery.please help mi they dont answer mi they are ignoring me
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