| Address: 17, Mahatma Gandhi Marg, Ring Road, Lajpat Nagar-IV, New Delhi- 110024 |
I am writing to file a complaint against Allen Career Institute Lajpat Nagar Centre for their unfair refund policy and denial of refund for my child, Tapas Aggarwal (Student ID: [protected]).
We paid ₹1, 14, 600/- for the 1-year course, but due to Medical reasons, Tapas had to discontinue his enrollment. Despite our request, the institute has refused to refund the remaining amount of ₹50, 000/-, citing their refund policy.
We believe the refund policy is unfair and one-sided, favoring the institute at the expense of consumers like us. The policy should be transparent, fair, and considerate o[censored]nforeseen circumstances.
We request the Consumer Forum to intervene and:
- Direct the institute to refund the remaining amount of ₹50, 000/-
- Review and revise the institute's refund policy to make it fair and consumer-friendly
- Award compensation for mental harassment and distress caused by the institute's refusal to refund
Details of the case:
- Student ID: [protected]
- Fees paid: ₹1, 14, 600/-
- Refund received: ₹64, 600/-
- Remaining amount due: ₹50, 000/-
- Institute's refund policy:
Thank you for your attention to this matter.
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