Allen Career Institute — refund of fees from allen hsr bengaluru

Address:

No. 530 C/531 A, Sector 3, 19th Main Opposite Poorva Vantage Apartments, HSR Layout, Bengaluru, Karnataka 560102, 560102

Sir,

My son with application number 19039287 was registered for class ix training at allen center at delhi public school, bangalore east campus. For us the cut off day for withdrawal was on 4th july with deduction of rs. 8000. I have paid rs 54000 and supposed to get refund of rs. 46000.

The process went on as below

On 4th of july, we have communicated the withdrawal notice by e-mail.

On 5th july, we communicated the same notice over phone and the allen represented informed us that the e-mail communication is acceptable and suggested us to meet them in person at their allen hsr bangalore office. But when we met them at their office on 6th, they told us that the e-mail notification is not acceptable.

They accepted the withdrawal application form and told us that the refund will be deposited within two weeks. But the after 73 days, they have deposited rs. 38000 which indicates that they didn't consider the e-mail notification as withdrawal notice and refund was approved for a later date.

It was not mentioned anywhere in their brochure that the withdrawal notice should be intimated in person. So i have lost rs. 8000 just because i didn't appear in front of them on 4th.

I humbly request you help us to get the refund.

I have uploaded the e-mail communication with allen as evidence. Unfortunately, i don't have any of the receipts available with me since allen has took back the receipts during refund application