Alliance — Illegal deactivation of connection and haribly poor customer service.

Address:

500093

I'm from Hyderabad. Had Hathway broadband connection ([protected]). I made the regular monthly subscrion on 27th Feb'17 which was due on 3rd March'17 ( Transaction ID R[protected]. Today I got a automated voice call saying the connection got deactivated due to non payment of subscription. The customer care phone lines are horrible, today I tried 2 hours to get connected. These pwolw are just enjoying the profits and least bothered about customers. This is 4th time I had the same issue. Every time some action will happen only once I threten them that I'm going to cancell the connection. I'm looking for serious action against the company and due compensation to payed to me by the compamy for the illegal inturuption in service and mental harassment.
Regards
Suryanarayana M
204 Vijaypratap residency
Defence colony, Sainikpuri
Secunderabad